Implementation Update – Evaluation Metrics Coming Soon

As you may have seen, the pedestrian plaza has received temporary street furniture.  The blue tables/seats will allow residents and visitors to use the plaza while a more detailed plan is developed.  Please stay tuned with NYC DOT and your local elected officials regarding planning and development for the next phase of the pedestrian plaza – coming in Spring 2012.

While the majority of improvements have been implemented, the Commercial Delivery plan is still upcoming in November and will primarily affect 37th Avenue, Roosevelt Avenue, 73rd, 74th, 75th, 76th and 82nd Streets.

NYC DOT will soon be posting a detailed monitoring program (including evaluation metrics such as vehicle speed, pedestrian and bicycle volumes, resident and merchant questionnaires) to this Portal website for comment.


  1. Derek:

    Hello – I’m writing to let you know of the continuing traffic hazard on Broadway and 73rd Street in Jackson Heights. People continue to cross at the “old” cross walk, endangering themselves and stymieing traffic flow. Making it worse, cars continue to make illegal left turns into the “new” crosswalk. It is a mess exacerbated with loud honking. This intersection desperately needs enforcement yet there are no traffic cops, or any cops, to do this thus far. People are just moving the orange barrels and have run over (flattening, literally) the wooden barricade that was put out.

    Any possibility that you could deploy traffic enforcement to make this disappointing situation any better?

  2. Daniel:

    At least two food carts are blocking the widened crosswalk at 75th Street, between the north and south side of Roosevelt Avenue. How will you make 1,000% sure that these carts do not continue to block pedestrian access to the bus/subway station’s main entrance? This is an unsafe condition that you need to address ASAP.

  3. Rick O'Shea:

    I’ve recently found out that they plan on installing meters along 69 St. I live in the coops along this roadway and have never had an easy time finding parking. Why in the world would you install metered parking next to a coop development. Where are the residents supposed to park during work hours? What else is in store for us?

  4. Daniel:

    We need to enforce the law so that pedestrians do not have to first dodge cars to cross the street, then be FORCED to have to walk around multiple food carts and vendors to gain access into the subway/bus terminal (on Roosevelt Ave between 74 and 75 Streets). This would NOT be allowed in Manhattan, certainly not on Mayor Bloomberg’s block… so why do we have to live with these conditions? When will it be addressed? Who is responsible for providing a solution???????

  5. Laura:

    Any news regarding the evaluation metrics that have been observed over the last month? Where are the resident and merchant questionnaires? Seems like the DOT hasn’t provided any updates in quite a while.

  6. Derek:

    Very disappointed to see so much negative press recently from a small but vocal, misguided group of business owners about these changes. I hope the DOT is aware that the 200+ residents along 73rd St are very grateful for the re-routing of traffic and bus lines.
    There is still room for improvement, especially from the EPA in the area of enforcing the $350 “no honking” regulation, and any attempt by the NYPD to stop the incessant double parking would be appreciated. However, on the whole, we can without any doubt say that the noise level has been reduced, for the most part, by at least 50%-60%. If the handful of so called affected business would like to increase their patronage, may we suggest they clean their store fronts and sidewalks first?

  7. Laura:

    Business owners’ reactions to a dramatic error in judgement by the architects of this study and its consequences (the massive loss of revenue) can hardly be called ‘misguided’. This is a real crisis. What’s most unfortunate is that the DOT and local bureaucrats are now patting themselves on the back for coming to the aid of 200 residents at the expense of thousands of others.

  8. Derek:

    I fail to see how “thousands” have been affected by the closing of no more than 212 feet of 37th Rd. There are no more than 16 storefronts along that section. Just how many bus riders actually flocked to buy phone cards, cheap cell phones, liquor and Dhaka’s Watches, that re-routing the line has destroyed their business?
    73rd Street, at the 37th Avenue intersection and down was always filled with double parked cars day in and day out. It still is, but at least now we don’t have to try and squeeze an MTA bus down there at the same time. You try living with constant, unending horn honking and the shouting and arguments that broke out every night.
    The new traffic systems and flow are well thought out and planned, and their execution has vastly improved the quality of life for the residents and the neighborhood in general. Until actual, indisputable figures are produced, proving that there has been an even slight impact on the handful of business around the new pedestrian plaza, the work by the DOT cannot be called anything other than a great success.

  9. Roger Sellers:

    I haven’t seen a response from a DOT person in awhile. I think they accepted their kudos and moved on to another “great for the community” project
    I live near 69 St and I’m not sure anyone else noticed but they installed meters along the entire road. I used to park my car there and take the train to work, now there is no place to park during the day so I had to rent a space for $125 a month… THANKS FOR ALL YOUR HELP

  10. Rick O'Shea:

    What happened with the “commercial delivery plan” that was stated to be complete in November? It is now mid-December and I see no changes to any parking (commercial or private) in any of the areas listed. I thought that this was a major part of the changes to take place and now it seems as thought it was reconsidered and removed from the table. So, the only changes were to install meters along 69 St and burden 77 St with nearly triple the amount of traffic. This is not what the original plan called for, what is the deal?

  11. Laura:

    A minimum of 16 business (including their respective owners and soon to be unemployed workers) on 37th Road; the 600+ units on 75th St. (between 35 & 37th Aves.) who are now experiencing the noise of constant horns and roaring engines 24/7; the residents of/visitors to Leverich St. and Regal Heights Rehab (now without easy access to southbound bus routes); the folks on 77th St. who are experiencing an increase in traffic congestion and noise (a direct effect of the reversal of 75th St.), etc., etc. = THOUSANDS. Why not actually take the time to properly investigate and understand how this study has truly impacted people outside of your little world.

  12. Arthur:

    Laura, I entirely understand your frustration with the way things currently stand. But if I might ask: what constructive solutions do you propose?

  13. Laura:

    Along with a petition of over 1,200 signatures, I presented two proposals in a Power Point presentation, with photos and maps, to the DOT last week. My primary proposal ticked off all the key boxes (it did NOT involve 73rd St.; the buses would run west on a double lane avenue (35th) thus avoiding problems with double-parked cars/trucks and come up B’way via 65th–which contains 4 small houses, 0 businesses, 0 large apt. dwellings and runs along the BQE) and so on. Proposals A and B were rejected outright. There was no give and take; just an outright refusal to reroute the Q47 and Q49 buses.

  14. ngray:

    Derek, thank you for your comment. As I am sure you noticed, we completed installation at this intersection this past fall and cars cannot make the left turn into the crosswalk anymore. While traffic agents are under the New York City Police Department’s jurisdiction and the Department of Transportation does not have the ability to deploy these agents, we continue to work with the NYPD on overall enforcement and traffic management strategies in the neighborhood.

  15. ngray:

    Rick, thank you for your comment. As part of the Jackson Heights Study, we proposed a number of parking improvements along 69th Street between 35th and 37th Avenues. This includes more parking spaces and more long-term meters near 37th Avenue. These spaces were designated in response to community and business requests for more long-term parking opportunities in Jackson Heights.

  16. Rick O'Shea:

    @ ngray – More parking spaces? It appears that there are less spaces along 69 St, I understand that you installed angle parking which created additional parking but there were spaces lost on the opposite curb along with spaces on 35 Rd for what appears to be some bizarre traffic pattern. Business asked for metered parking along 69 St? – there are no businesses within blocks of this location, who will park at these meters and walk to 73 St or further to shop. When most people are making quick stops, they do not want to walk an additional 3+ blocks each way to do their shopping
    In addition, what is that new traffic pattern along 35 R and 69 St? It appears to be a closed roadway but there are no deterring factors to enter 69 St (e.g. – barrels, jersey barriers), and no there is no stop sign regulating this intersection

  17. ngray:

    Rick, thank you for the comment. These spaces provide a parking option for merchants and shoppers that come to Jackson Heights and want to park for periods of time longer than the traditional on-street meters. This frees up spaces on 73rd Street and 27th Avenue for drivers wishing to park for shorter periods of time. We will investigate the street condition you discuss and will evaluate if additional markings/signage or delineators are necessary. We will continue to monitor the curb utilization and keep you posted on our findings.

  18. Daniel:

    Again, where is the monitoring referenced in October 2011? I am keen to see the new volume of vehicular traffic on 77th street and feedback from residents and businesses. Now that the volume of vehicles has a least doubled on 77 th Street, is it too much to ask to have the cross walks painted properly in front of PS 69? This is an accident waiting to happen. I also await news of other promised “improvements” — especially since the quality of life on 77th Street has already been damaged — I fear beyond repair.


Leave a Comment

Your email address will not be published. Required fields are marked *


Your comment will be approved before publication.

You may use simple HTML tags. Please read the City of New York’s Social Media Customer Use Policy for information on commenting and terms of service. All service requests should be submitted through To contact the study team directly, visit the contact page.